POV — Content Moderation Policy
Last Updated: September 13, 2026
Kehl Group LLC ("POV," "we," "us") hosts user-generated video and photo content tied to location-based bounties. This policy describes what we prohibit, how users can report problems, and how we enforce our rules. It supplements our Terms of Service and Privacy Policy.
Operational owner: Product (policy UX, reporting flows, moderator tooling). Legal review: General Counsel (CSAM, privacy, copyright, appeals).
1. Scope
This policy applies to:
- Bounties (requests for content)
- Submissions (fulfillments)
- User profiles, comments, and other UGC surfaced in the app
- Automated pre-publish checks (e.g.,
moderation_ruleson bounty text)
We moderate in good faith. We may remove or restrict content, suspend accounts, or report to authorities as described below. We do not guarantee that every violation will be detected before publication.
1A. Active-scene bounty solicitation — hard ban
Binding user terms: Terms of Service §4.2.1 / §5.6.
Ban
POV will not create, display, or promote bounties (or equivalent paid requests) that ask contributors to film:
- Active law-enforcement operations
- Active crime scenes
- Emergency medical response (EMS) while responders are still operating
- Active natural or man-made hazards (e.g. active fire, active hazardous release)
The ban applies to in-app bounty cards, admin/growth tools that create bounties, and marketing or owned-channel paid solicits of the same class.
“Safe public vantage” does not cure
A disclaimer that the contributor should film “from a safe public vantage,” stay back, or obey police lines does not make an active-scene solicit compliant. The prohibited act is paying someone to approach or cover an active scene, not merely the wording of the safety tip.
Allowed (aftermath / non-emergency)
| Allowed | Banned |
|---|---|
| Aftermath / newsworthy public events after the active emergency has ended (no active LE perimeter, no ongoing EMS/firefighting, no active crime-scene investigation on-site) | Any paid ask to film while LE/EMS/fire is still operating, or while a hazard is still active |
| Generic civic / community / non-emergency newsgathering from a lawful public vantage | “Safe public vantage” disclaimers attached to active-scene solicits |
| Contributor-uploaded footage of past events that does not depend on POV paying someone to approach an active scene | Marketing or in-app bounty cards that recreate the banned solicit class |
No newsgathering carve-out
There is no broad newsgathering exception that re-enables paid solicitation of active scenes.
Enforcement (active-scene)
- Product: Bounty composer / admin / growth creation paths hard-stop this class (refuse create/publish), not guidelines alone.
- Content / requests: Flag, remove, and refuse payment on banned solicits; strikes → ban per §6; appeals via legal@pov.media.
- Marketing: We do not promote equivalent paid requests on any owned channel.
2. Zero tolerance: child sexual abuse material (CSAM)
CSAM is prohibited. We do not allow content that sexualizes minors or constitutes child sexual abuse material under applicable law.
Reporting (users): Use the in-app Report child safety concern control on the relevant bounty or submission—not the general report flow. Do not share, download, re-upload, or distribute suspected CSAM.
Our response:
- Quarantine reported content (hidden from public surfaces while reviewed)
- Preserve evidence as required by law
- Report apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline as soon as reasonably possible
- Notify law enforcement when appropriate
- Restrict access to preserved materials to authorized personnel
See Privacy Policy §5.5 and internal runbook docs/NCMEC_CYBERTIPLINE_RUNBOOK.md. Legal requirement: 18 U.S.C. § 2258A (U.S. electronic service providers).
Launch gate: Public launch requires a working NCMEC reporting path, trained CyberTipline submitter(s), and applied database migrations for ncmec_cases and related workflows.
3. Prohibited content (non-exhaustive)
In addition to CSAM (§2), users must not post content that:
| Category | Examples | Typical action |
|---|---|---|
| Violence & threats | Graphic violence intended to shock; credible threats of harm; footage of assaults staged for entertainment | Remove; warn or suspend; law enforcement if credible threat |
| Harassment & bullying | Targeted abuse, slurs, intimidation, coordinated pile-ons | Remove; warn; suspend on repeat |
| Doxxing & privacy | Sharing private addresses, phone numbers, financial or medical info without consent; stalking or tracking individuals | Remove; suspend; preserve for legal process |
| Illegal activity | Content primarily depicting serious crimes (e.g., drug trafficking, human trafficking) where publication violates law or endangers victims | Remove; report if required |
| Copyright | Unauthorized use of third-party music, video, or other protected works | Remove per DMCA Policy; repeat-infringer policy |
| Deceptive & fraudulent | Misleading bounty descriptions; deepfakes presented as real without disclosure; scams | Remove; suspend; payment holds |
| Sexual content | Non-consensual intimate imagery; content violating applicable obscenity or platform rules | Remove; suspend |
| Hate & extremism | Content that attacks people based on protected characteristics or promotes violent extremism | Remove; suspend |
| Self-harm | Content encouraging suicide or self-injury | Remove; resources where appropriate |
| Active-scene bounty solicitation | Paid asks to film active LE operations, active crime scenes, ongoing EMS, or active hazards (see §1A) | Hard-stop create/publish; remove; refuse payment; strike → ban |
Bounty text is also screened against automated moderation_rules (categories such as privacy, safety, drugs) and an active-scene hard-stop. Creators must still comply with this policy for video and images, which may require human review.
4. Location, minors, and sensitive places
- Public spaces: Bounties should target publicly observable activity; private interiors and non-consensual surveillance are prohibited (see Terms §5.2).
- Minors: POV is 18+ at signup. Content that sexualizes minors is CSAM (§2). Incidental presence of minors in otherwise lawful public footage may be restricted or removed when it creates safety or privacy risk.
- Schools, hospitals, places of worship: Extra scrutiny; may be rejected at bounty creation or removed after review.
5. Reporting flows
| Report type | In-app entry | Routed to |
|---|---|---|
| Child safety / CSAM | Report child safety concern | NCMEC workflow (report_csam_content, ncmec_cases) |
| Active-scene bounty solicit | Report bounty (Active-scene solicitation) | Trust & safety; remove + hard-stop creation |
| General (harassment, spam, other) | General report on bounty/submission | bounty_reports queue for moderator review |
| Copyright | DMCA notice to the contact in Copyright Policy §1 | Legal / DMCA process (dmca-policy.md) |
We may disable reporting or appeals for accounts involved in abuse of the report system.
6. Enforcement: strikes, suspension, and bans
We use a graduated enforcement model. Severity and context determine the outcome—not every violation receives the same strike count.
| Level | Examples | Typical measures |
|---|---|---|
| Warning | First-time minor guideline breach | Notice; content removed |
| Restriction | Repeat minor issues or single moderate violation | Temporary posting limits; payout hold |
| Suspension | Serious or repeated violations | Account frozen for a set period |
| Permanent ban | CSAM, credible threats, fraud, repeat copyright infringement, egregious harassment | Account terminated; forfeiture of access; may retain records per data retention |
Repeat infringers (copyright): Accounts subject to multiple valid DMCA notices may be terminated per our DMCA policy.
Payment holds: We may withhold payouts pending investigation of fraud, CSAM, or copyright disputes.
7. Appeals
Users who believe we made an error may appeal enforcement actions that suspend or terminate an account, or remove content for policy (not copyright) reasons.
Appeals process:
- Submit appeal to legal@pov.media within 14 days of the decision notice
- Include account email, content ID(s), and explanation
- We review and respond within a reasonable period (target: 30 days)
- Our decision after appeal is final for platform purposes; legal rights under GDPR/CCPA are separate (see Privacy Policy)
We do not reinstate content that constitutes CSAM or that we have reported to NCMEC.
8. Section 230 and transparency
We are a platform for user-generated content. We act in good faith to restrict objectionable material. This policy is not a promise to monitor all content pre-publication. Government or legal requests are handled per applicable law and our Privacy Policy.
9. Policy updates
We may update this policy. Material changes will be reflected in the "Last Updated" date and, where required, notified in-app or by email. Continued use after notice constitutes acceptance of the updated policy.
10. Related documents
- Terms of Service — User conduct and licensing
- Privacy Policy — Data handling, NCMEC, retention
- DMCA Policy — Copyright complaints
- Data Retention Schedule — How long we keep reports and quarantined content